About the broadband application process Applying for broadband is a simple and straightforward process.  firsthelpline.com can help you find the right package, and applying can be done online in minutes.  If you’re not sure of something or you’re confused by the jargon, there’s plenty of help and information on the website to make sure you’re fully informed before you apply.

What happens to my home phone?

Comparing and applying for broadband is straightforward with firsthelpline.com.  Our broadband comparison service takes your requirements and filters out only the packages that meet your needs.  If you like a package from a new provider, you’ll be directed to their website where you can apply online in minutes.

If you have your home phone set up at home with a particular supplier, don’t worry.  You can apply for broadband and get it set up without affecting your home phone.

If you already have broadband with a different provider and want to switch, again this isn’t a problem as your home phone won’t be affected.

What if my broadband and home phone are bundled together?

If you’re on a bundled deal with a provider for both your phone and broadband, you should check to see whether you’re still in contract.  Most contracts last 12 months, although some go for 18 months.  If you’re still within contract, you’ll probably have to pay the remainder to break your contract early before switching your home phone to another supplier.

If you don’t have a bundled deal, or you are out of contract with your bundled provider, you should be able to switch your broadband (and your home phone if you want to) without any problems.

Click here to start your broadband comparison >