Broadband guide Getting a good broadband deal is made easy with firsthelpline.com.  We can help you find the right one for you, and help you make an application online in minutes.  If you’re not sure of something or you’re confused by some of the jargon, there’s plenty of help and information on the website to make sure you’re fully informed before you apply.

Broadband jargon buster (T-Z)

Triple Play

Triple play is the term given to packages offered by internet providers that offer a bundle of broadband, fixed line telephone, and digital TV.

Upload

Uploading is the transmission of data from a user’s computer to another via the internet.  For example, you would upload photos from your computer to a photo sharing website.  Upload speeds tend to be slower than download speeds, where downloading is the reverse process of receiving data from the internet onto your computer.

URL

URL stands for Uniform Resource Locator, and is the location name for individual webpages.

Usage

Usage is the amount of data you receive over the internet.  Many providers offer broadband packages that place a cap or restriction on your internet usage.  Some will let you occasionally let you go over the limit provided it isn’t by much or done frequently, some will start to charge extra, while others may take extreme measures and block your internet access.

Video on Demand

Video on Demand is a service that allows you to download a video file of your choice to be viewed at the time of your choice, generally for a small fee.  It is the online equivalent of renting a movie.

VOIP

VOIP stands for Voice Over Internet Protocol, and is the technology that allows broadband users to make telephone calls to other users with their computers over the internet.

Wireless Broadband

Wireless Broadband is where a high speed internet connection is made without physical wires connected to your computer.  The connection is made using radio waves, and it is how the internet is connected to using a wireless laptop or mobile phone.

World Wide Web

The World Wide Web is the entire set of interlinked web pages that exist on computer servers around the world.

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