About the home phone switching process Switching your home phone supplier is easy.  Making an application can be done online in minutes, and the switchover only takes about 10 working days.  If you’ve got any questions or queries about the switchover process, there’s lots of help and information on the website.

How do I switch my home phone supplier?

Comparing and switching your home phone supplier is easy with firsthelpline.com.  We do the hard work for you, leaving you to make cheaper calls.

•    How does the home phone price comparison service work?
•    How do I switch my home phone supplier?

How does the home phone price comparison service work?

Our home phone price comparison service will ask you some basic questions about how you use your phone to find the right call plans for you from the UK’s leading home phone providers.  You can then compare the savings and all the charges against your current provider online.

How do I switch my home phone supplier?

If you like what’s on offer from one of the other suppliers, you can make an application to switch online in minutes.  We’ll ask some simple questions that your new provider will need to know, including your name, address and the telephone number you want to transfer over.  This information will be sent securely to your new provider, and we’ll confirm everything to you in an email.

Your new supplier will write to confirm the date of the transfer of your new number, usually in less than 10 working days.  On the date of the transfer, they’ll manage the switch for you with your old provider.
You don’t need to get involved.  Your phone won’t be disconnected, your telephone number won’t change, and an engineer won’t need to be called out – it all happens automatically and seamlessly.  All you need to do is pick up the phone and make calls as normal – you’ll just be charged less!