Customer Helpline:
0800 074 0741
MON - FRI 9am - 8pm
SAT 9am - 5pm
 

Applying to a broadband provider in the UK

Finding the right broadband provider and signing up to a package through firsthelpline.com is simple and easy, and can all be done online in just a few minutes.  Whether you’re unhappy with your current provider, or are a newcomer to broadband, firsthelpline.com can find you a great deal suited to your needs.

Just choose what you’re looking for from your new broadband package, such as the speed and download limit, and we’ll show you the right package from a wide range of UK providers.  Our results table will show you how much each package costs, which includes things like setup fees, hardware costs, and promotional discounts.  We’ll also give you more detailed information about each provider and their package as well.

If you’re already with a broadband provider, don’t worry – you can still compare against a range of alternatives, and if you find an alternative you like, we’ll explain what you need to do to switch – it’s very simple.

Once you’ve chosen your package, you can sign up online there and then.  Your new provider will write to you with a welcome pack to confirm the date your new service will start, usually just one to three weeks after you’ve made your application.

We also provide a Customer Helpline on 0800 074 0741 (Mon-Fri 9am-8pm and Saturday 9am-5pm), with a team of advisors who can answer your questions or queries… they can even help you choose a package and complete your application over the phone if you wish.

Your application step-by-step
  1. Enter your postcode and phone number so we can see which providers are available in your area
  2. Select which options you’re after, including:
    • the speed
    • download limit
    • whether you want a modem, and
    • whether you want to see packages bundled with other services (home phone, TV or mobile calls)
  3. View packages from a wide range of providers
  4. Choose the best deal for you and click apply
  5. Take a couple of minutes to fill out a few simple online forms
And that’s it – you’re done!  It’s as simple as that!  Within a couple of weeks, you’ll be receiving broadband through your new provider.