Customer Helpline:
0800 074 0741
MON - FRI 9am - 8pm
SAT 9am - 5pm
 

Help & Information

With firsthelpline.com, you can save hundreds of pounds by switching your gas, electricity and home phone to another supplier.  And we’ve got the prices for lots of suppliers and their packages to help you find the best deal for your broadband and heating insurance too.

We want to make it easy for you to switch and save money on your gas, electricity and home phone bills.  We also want to make sure you find the best deal for your broadband and heating insurance.  That’s why we’ve put together a list of the most common questions for each of these products.  If you click on one of the links to the left, you’ll get the answers to most of your questions.

We’ve also placed information ‘i’ icons across the site – click on the nearest one to get specific help for that section of the website.

If you do have some further questions that aren’t covered on the website, or need to talk to someone about a particular product, then give one of our friendly Customer Helpline advisors a call for free on 0800 074 0741.  They’re available from Monday to Friday 9am-8pm, and Saturday from 9am-5pm.

Alternatively, you can email us at customerservices@firsthelpline.com, and we’ll get an answer back to you as soon as possible.

Click on the link below to get started on your price comparison.