Your Current Broadband Details

To compare broadband packages you need to enter some basic details so we can show you the providers available in your area.

Your postcode and phone number

By providing your postcode and phone number, we can help determine which broadband providers and their packages are available in your area.

Do you already have broadband?

If you already have broadband, you can still switch to another provider if you find a better deal.  To do this, you’ll need a Migration Access Code (MAC) from your existing provider, which you then pass on to your new provider when you switch.

Using a MAC means that you should only lose your broadband connection for around 20 minutes or so while the transfer takes place from your old to your new provider.  If you don’t obtain a MAC from your existing provider, you’ll need to cancel your existing service and wait for your line to be cleared before signing up to a new provider – this may leave you without broadband for up to a month or more.

Don’t cancel your existing service straight away either – your new provider will manage the switch for you if you provide them with a MAC.  Once your new provider has sent you an activation letter, then you can get in touch with your existing provider and cancel any Direct Debits or Credit Card payments with them.  If you switch broadband provider, you won’t need to change your phone line or phone number either.

Are you still within your broadband contract?

While some packages only need you to give the provider a month’s notice before switching, many tie you in for 12 months (and some of the recent packages insist on an 18 month contract).  If you’re still within contract with your existing provider, you may incur a penalty if you switch provider.  This doesn’t mean that you can’t switch if you’re still in contract, but we recommend you read your existing provider’s cancellation policy before switching so you know what fees you might incur.  In many cases, you’re still better off paying a cancellation fee to get onto a better value package.  Don’t forget to get a Migration Authorisation Code (MAC) from your existing provider to make your switch easier (see above for guidance on switching with a MAC).